Welcome to Savage Beauty! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile app and website. By using our services, you agree to the practices described in this policy, in accordance with the Kenya Data Protection Act 2019.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Account Information: Username, password, and purchase history.
- Payment Information: Credit/debit card details, mobile payment information (processed securely by third-party payment processors).
- Usage Data: Information about how you interact with our app, such as browsing history, search preferences, and product interactions.
- Device Information: IP address, device type, operating system, and browser type.
2. How We Use Your Information
We use your information to:
- Process and manage your orders.
- Personalize your shopping experience.
- Provide customer support and respond to inquiries.
- Send promotional offers, newsletters, and updates (only with your explicit consent).
- Analyze usage trends to improve our services.
- Detect and prevent fraudulent transactions.
- Comply with legal obligations under the Kenya Data Protection Act 2019.
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Service Providers: Such as payment processors, shipping companies, and IT support providers who comply with data protection standards.
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In case of mergers, acquisitions, or asset sales.
4. Consent
By using our website, mobile app, and services, you hereby consent to our Privacy Policy and agree to its terms. You can withdraw your consent at any time by contacting us. We collect and process personal data only with your explicit consent, which can be withdrawn at any time by contacting us.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will notify you by revising the "Effective Date" at the top of this policy.
- Enhance your browsing experience.
- Understand usage patterns.
- Provide personalized content and advertisements.
You can manage your cookie preferences through your browser settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.
8. Your Rights
Under the Kenya Data Protection Act 2019, you have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict the processing of your data.
- Withdraw consent where processing is based on consent.
- Request data portability.
9. Cross-Border Data Transfer
Personal data will not be transferred outside Kenya unless the recipient country has adequate data protection safeguards.
10. Data Breach Notification
In the event of a data breach, we will notify the ODPC and affected individuals within the stipulated timelines.
11. Third-Party Links
Our app may contain links to third-party websites. We are not responsible for their privacy practices.
12. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect data from children.
13. Changes to This Policy
We may update this Privacy Policy periodically. We encourage you to review it regularly.
14. Contact Us
If you have any questions about this policy or your data, please contact us at:
Email: [email protected]
Phone: +254 711770000
By using Savage Beauty, you acknowledge that you have read and understood this Privacy Policy.